Returns & Exchanges

At HATCH, we want you to feel confident and comfortable in every stage of motherhood. If your purchase isn't quite right, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.

Return Process

  • 1.
    Start Your Return

    Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

  • 2.
    Print Your Label

    Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at authorized locations.

  • 3.
    Pack Your Items

    Securely place your items in their original packaging, ensuring all tags are attached, and include the packing slip before sealing the box.

  • 4.
    Ship and Track

    Drop off your package at the designated carrier location; you will receive a confirmation email once your refund or exchange has been processed.